XIUAI / CONTACT
Contact us
For integration help, usage and billing questions, partnerships, or company inquiries, reach us by email or Telegram. The links below can also help with API issues.
About XiuAI and our companyFind the right support resource
For API issues, include the model ID, request time, error code, and request ID if available.
API documentationFind the base URL, API key setup, model IDs, and configuration steps for your client and API format.Frequently asked questionsFind answers about prices, usage, API keys, and failed requests.Service statusCheck current service health and published incident updates.Data and privacyRead how data is handled. Email contact@xiu.ai to request access to, correction of, or deletion of personal information.
Keep sensitive information private
- Do not send passwords, verification codes, cookies, sessions, recovery codes, or full API keys.
- Remove payment details, identity documents, and other sensitive information from screenshots and logs.
- Only submit sensitive information through an official support form when it is explicitly requested.